We Love Animals and What We Do!

Find out more about the services we offer and what best suits you!

 

We will arrange a Meet & Greet with you and your Carer prior to your going away. Providing you with peace of mind that your pets will be in the best care possible!

We offer you, our valued client, a special kind of service that only

Pet PA can provide.

With all our years of experience, expertise and knowledge, you won't find better!

Meet & Greet

Book a Meet & Greet with one of our Carers. Putting your worries at ease that your pets will be in the best care possible!

Daily Visits

If your pets are a little more independent and only need to be visited once or twice a day, then this option is just what you need! 

Live In

If your pet/s are used to having someone in the home almost all of the time, we have Carers that 'live in' so your pets stay accustomed to this and are less likely to suffer from separation anxiety.  

Pet au Pair

If your pet has just had an operation or cannot be left unsupervised for extended periods, our qualified Carers can provide the attention, love and care they need! 

Over Night Stay

If your pet/s have become accustomed to you going away to work and only being home at night, we replicate the same! 

House Sitting

Even if you don't have pets but your home still needs tending to, we've got you covered!

Pet PA also does corporate live ins!

Pet Behaviourist

We have a certified and qualified behaviourist on the team to advise you regarding concerns you may have with your pet/s.

Dog Walking

Pet PA can put you in touch with a dog walker to come to your home and take your beloved dog/s for a walk in the neighbourhood.

Pet PA is able to accommodate:

  • Emergency requests

  • Last minute bookings

  • Short term bookings

  • Medium term bookings

  • Long term bookings

  • Corporate clients

Cancellation Policy

At Pet PA, we understand that life happens and schedules may change.  While we strictly enforce our cancellation policy, we typically give a free pass the first time you have to cancel (peak season excluded).

All pet sitting services are confirmed in advance and a deposit of 50% is required to secure your dates. The balance is required on the day of your departure. If full payment has already been received, any remaining balance will be credited to your Pet PA account toward future services.

Peak Periods – Any pet sitting services cancelled between 7 - 14 days will be subject to a 25% cancellation fee. Any pet sitting services cancelled between 3 - 7 days will be subject to a 50% cancellation fee.

No refunds will be given for packages cancelled inside of 3 days of the scheduled job.

Low Seasons – Pet sitting services cancelled between 3 - 14 days will be subject to a 25% cancellation fee.

No refunds will be given for packages cancelled inside of 3 days of the scheduled job.

Full credits will be provided if more than 15 days notice is given prior to the start of the scheduled job.

If pet sitting service has commenced and one or more days are cancelled due to your early return or change in schedule, no refund will be issued for those unused days.

Why do we have a cancellation policy?

We have awesome clients who are valuable and extremely important to us. We take pride in providing the best care possible to your pet/s, so having a cancellation policy ensures that all parties will be treated in an equitable manner.

Because there are a finite number of hours in a day and demand for our services continues to grow, we book services weeks, sometimes months, in advance. We try to never turn our clients away but sometimes that does happen and we don’t maintain a waiting list for pet sitting. We reserve your booking in our schedule and if a cancellation occurs we have no way of reselling that time.

Our cancellation policies are the same for everyone and are always available on our website. This transparency allows us to schedule clients who are serious about using our services and understand in advance that our cancellation policy is in place to be fair to all.

We trust that you understand and thank you in advance for your cooperation.

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